Our card is issued by Heritage Bank, Australia’s largest mutual bank, and backed by Visa, one of the worlds most trusted payment providers. You’ve never been in better hands.

  • What is Vasco Pay?
    We’re a dedicated prepaid Visa card for daily spending, debt management and fraud protection. Members of Vasco Pay also receive weekly deals emails offering you with deals from over 100+ local retailers.
  • Can I apply for credit?
    Sorry, no credit is available, we’re a prepaid card only. Once you receive your card in the mail you must first load funds, which can take 1 to 2 business days, before you’ll be able to use your card for purchases.
  • Are there any fees at all?
    No one likes fees, and that’s why we have no joining fee, no monthly fees, and no reload fees! Your everyday transactions, such as online, in-store and payWave purchases are completely fee free.
  • How long does delivery take?
    Depending on where you’re located, you should have your card within 10 business days. All orders are processed the same day, but given we must design and print your card we are not able to ship them the same day.
  • Am I locked into a contract?
    No, there is no contract at all. Once you become a member you can cancel at any time absolutely free of charge.


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