ATM Domestic Transaction
A virtual account is an account that is created for each of your paying customers, ready for instant spending through various distributors and merchants. Virtual accounts are a great cash management tool in today’s world of payments.
What are the benefits of virtual accounts?
Virtual accounts, also known as virtual cards, are great for businesses looking to automate the supplier payment process. With low cost production and instant issuance, virtual accounts are ideal for retailer marketing campaigns or for disbursing employee incentive programs. Read our blog to learn more.
Vasco Pay offers a white-label app solution to customers looking for branded prepaid and gift cards, providing you with access to a user-friendly app as you launch your prepaid program. This app will allow your customers to login, activate their card, check their account balance and block lost or stolen card, just to mention a few of its many features. To see for yourself, please touch base with us today to organise a free demonstration.
Yes, we have a tailored card program that is perfect for getting your program up and running with minimal fuss. Your company’s brand name and logo will be featured. This will help to increase customer loyalty and, in turn, revenue along the way. A prepaid card is excellent for use as part of a customer reward program and is an ideal choice for customers looking to save time and money.
The various ‘Pays’ currently available (Apple Pay, Samsung Pay and Google Pay) allow you to make secure in-store purchases by utilising certain apps and participating websites.
You can add Google Pay and Samsung Pay as an option for the cards issued under our program, with Apple Pay to be launched in Q1 2021. There are specific requirements you will need to meet, depending on which ‘Pay’ you would like and how it will be used. Rest assured, we will be hands on to guide you smoothly through the entire process.
You can use your card to pay via online shopping, in-store, PayWave, or withdraw cash from an ATM. To reload your card, transfer money from an Australian bank account.
If the funds are coming from a major bank or financial institution, you will receive your funds within 1 business day. For all other banks, institutions or building/societies, it may take up to 2 business days.
Can I use Vasco Pay overseas?
Of course! You can use your Vasco Pay card at any ATM and anywhere that accepts Visa, the most widely accepted payment issuer in the world.
At this stage, you can only load AUD through bank to bank transfers.
Absolutely, all your need to do is retrieve your Vasco Pay Account and BSB number and provide them to your employer or government agency.
We are totally transparent when it comes to fees, so see below a list of our fees and charges.
Like debit and credit cards, our Visa Prepaid Cards are protected by Visa’s Zero Liability Policy, which means that you won’t be held responsible for any fraudulent charges or unauthorised purchases made with your card or account information.
Your funds will be held securely at ANZ, one of Australia’s largest and most trusted banks.
Please feel free to contact our office to learn more about our rigorous security measures and procedures to ensure your funds stay safe.
What do I do if I lose my card?
You can log in your account online, and instantly block your card so that it becomes temporarily inactive. Alternatively, contact your Company Administrator who can block your card on your behalf.
We advise that your Company Administrator report your card as lost or stolen to us as soon as possible, so that we can issue you a new card.
Yes, your maximum card balance is $10,000.
You can contact our friendly Customer Services team on (02) 9158 6047 or via our Live Chat, available 9am – 5pm AEST, Mondays to Fridays. You can also email us anytime at [email protected].
ATM Domestic Transaction
ATM International Transaction (outside Australia)
International Foreign Exchange Fee (for transactions outside of Australia)
Lost / Stolen Card
Max Accumulated Card Load (total card life)
Max Purchase Transaction Limit (24 hour period)
Up to available balance
ATM Withdrawal Limit Standard:
Max Card Balance (at any one time)